Cancel a Reservation

To cancel a reservation, enter your complete confirmation number and your email address below.


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Reservations may be cancelled at any time. A reservation that is cancelled more than 30 days before the event date is eligible for a full refund. Reservations cancelled 30 days or less before the event date are not eligible for refunds.

Tennis reservations cancelled at least 3 days in advance are eligible for a full refund.

If you need assistance cancelling a reservation, please call our Reservations Team at (415) 473-6388 between the hours of 10AM-4PM, M-F.